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Terms & Conditions

Hello and welcome to our website! subtleenergysolution.com, is owned and operated by the Institute of Subtle Energy Solution, a none for profit organisation. If you have any questions or need further information, please write to subtleenergysolution@outlook.com

This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations. The Institute of Subtle Energy Solution  cares about making sure we both know where we stand. When you visit this website or purchase our services, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or to purchase from us.

All services advertised on this website are offered in compliance with Australian Consumer Law.

 

WEBSITE CONTENT (General Disclaimer)

The information contained on the Subtle Energy Solution website and social media channels are not intended as a substitute for medical advice, nor medical care.  If you have health concerns, contact your qualified healthcare provider for individualised advice.

Through the website and our social media sites you can link to other websites, which are not under the control of SES. We have no control over the nature, content and availability of those sites. Please contact those sites directly for any issues.

The Subtle Energy Solution website may contain external links, however once you use these links we are not responsible for the protection or privacy of any information that you provide when visiting these websites. We encourage you to read their privacy policy before disclosing any personal information.

On this website you will find information about experiential methods of VIBRATIONAL SOUND THERAPY (combined with naturopathic principles) and suggestions for ways to negotiate stressful events to minimise their impact. These methods are substantiated by decades of clinical practice by world-renowned experts in the field of sound therapy and naturopath Thomas Staudacher N.D

We take great care to ensure the content is accurate, but we take no responsibility for any mistakes that may occur. The information is not intended to be a comprehensive review of the subject(s) presented. We expect visitors to make independent enquiries. Please conduct your own research rather than consulting the information on our website exclusively. Visiting our website and reading its content does NOT form a professional relationship between us.

Further Notice:

The Institute of Subtle Energy Solution will provide you with more  info about this new approach and is still in development (this will be a paid membership option with many benefits for his members).

OUR SERVICE TERMS

Payments for Consultations

Payment for individual naturopathic consultations and medicinals or consciousness relaxation programs not related to naturopathy, can be made by PayPal or EFTPOS (debit/credit cards).

Online/Telephone consultations are not eligible for a rebate from your Private Health Fund. Please check directly with your Health Fund to determine your eligibility for rebates.

Payment Plans

Payment plans are available for the payment of consciousness relaxation programs and the biocompatibility analysis. Payment can be made using direct debit, with payments made weekly. You are willing to agree to be bound by the terms and conditions of the direct debit agreement. This allows for maximum protection for both Subtle Energy Solution and yourself. Or you become a paid member and enjoy the many benefits in this program.

Subtle Energy Solution reserves the right to change prices without notice

If an item is listed at an incorrect price or with incorrect information, Subtle Energy Solution (IHCNM) reserves the right to withdraw an item from sale, and to refuse or cancel orders.

INTELLECTUAL PROPERTY

The content of this website is protected by copyright. No portion of this website may be copied or replicated in any form without our written consent, other than for the purpose of sharing the information on social media, in which case you must include a link back to this website.

JURISDICTION

These Terms and Conditions are subject to the governing law of Queensland, Australia.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace to power our website --you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@ihcnm.com or by mail using the details provided below:

124 Copperfield Street Geebung,QLD, 4034, Australia